These Terms & Conditions govern your use of the 299det platform. Please read them carefully before registering or placing any wager. By accessing 299det, you agree to be bound by the provisions set out below.
These cards summarise the most important aspects of the full Terms & Conditions below. They do not replace the full document — please read all sections carefully.
You must be at least 18 years of age to register and use the 299det platform. Age verification may be requested at any time. Accounts found to belong to underage users will be closed immediately and any balance forfeited in line with applicable policy.
299det processes deposits and withdrawals in Bangladeshi Taka (৳) via bKash, Nagad, Rocket, Upay, and partnered banks. All transactions are fee-free from our side. Minimum deposit is ৳500. Withdrawal requests are processed within 15 minutes under normal conditions.
Each individual may hold only one active 299det account. Operating multiple accounts is strictly prohibited and will result in suspension of all accounts involved, withholding of associated balances pending investigation, and a permanent ban from the platform.
All bonuses offered on 299det are subject to wagering requirements stated at the time of the offer. Bonuses cannot be withdrawn until wagering conditions are met. 299det reserves the right to amend, cancel, or reclaim bonus funds in cases of suspected abuse.
You are solely responsible for maintaining the confidentiality of your 299det login credentials. Any activity conducted through your account is your responsibility. Report suspected unauthorised access to [email protected] immediately. 299det will never ask for your password.
299det provides deposit limits, session timers, cooling-off periods, and self-exclusion tools to all account holders. If gambling is causing you concern, contact our support team at [email protected] or use the self-exclusion option directly from your account settings.
Important Notice: By accessing, registering on, or using any part of the 299det platform, you confirm that you have read, understood, and agreed to be legally bound by these Terms & Conditions in their entirety. If you do not agree, you must not use the platform.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the User", "you", "your") and 299det ("the Platform", "we", "us", "our") governing your access to and use of the 299det website, mobile interface, games, sports betting markets, and all related services accessible at 299det.biz and its associated subdomains.
299det operates as an online casino and sports betting platform primarily serving players based in Bangladesh. The platform offers live casino games, slots, fishing games, sports betting including cricket markets, and a high roller section. All services are provided in English and denominated in Bangladeshi Taka (৳).
These Terms should be read alongside the 299det Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and 299det. In the event of any conflict between these Terms and any promotional material or communication, these Terms shall prevail.
These Terms were last updated on 1 January 2026. We recommend reviewing them periodically. Continued use of the 299det platform after any update constitutes acceptance of the revised Terms.
For the purposes of these Terms, the following definitions apply:
Age Restriction: The 299det platform is strictly for adults. You must be 18 years of age or older to register, deposit funds, or participate in any betting or gaming activity on this platform. 18+ only — no exceptions.
By creating an account on 299det, you represent and warrant that:
299det reserves the right to request documentary proof of age, identity, and location at any time. Failure to provide satisfactory documentation within a reasonable time frame will result in account suspension pending resolution.
To access the full range of 299det services, you must register for a personal account via the 299det Login page. During registration, you are required to provide accurate, complete, and current information including your full legal name, date of birth, valid email address, and preferred payment method details.
Each natural person may hold only one active account on the 299det platform at any given time. The operation of multiple accounts — whether under the same or different personal details — is strictly prohibited. Where duplicate accounts are identified, all associated accounts will be suspended, balances will be frozen pending investigation, and 299det reserves the right to permanently close all associated accounts and withhold funds determined to have been accumulated through multi-accounting.
You are solely and entirely responsible for maintaining the confidentiality and security of your 299det username and password. You must not share your login credentials with any other person. Any action taken through your account — whether authorised by you or not — is your responsibility unless you have promptly notified 299det of a security breach at [email protected].
299det may at any time, including before processing a withdrawal, require you to complete identity verification. Acceptable documents include a valid national identity card, passport, driving licence, or other government-issued photo identification. Proof of address and proof of payment method ownership may also be required. Accounts that cannot be verified to the satisfaction of 299det's compliance team may be restricted or closed.
You are obligated to keep all account information current and accurate. Any change in personal details — including contact email or linked payment methods — must be updated promptly via account settings or by contacting support. 299det accepts no liability for losses arising from outdated or inaccurate account information provided by the User.
299det currently accepts deposits and processes withdrawals via the following methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change. All transactions are denominated in Bangladeshi Taka (৳).
299det processes all transactions in Bangladeshi Taka (৳) only. No currency conversion is applied to your account balance. What you deposit is what you see, without exchange rate adjustments.
299det offers a range of promotional bonuses, free bets, cashback offers, and seasonal promotions to eligible account holders. All promotions are subject to the specific terms published alongside each offer, which must be read carefully before opting in. The following general conditions apply to all 299det bonuses unless a specific promotion's terms state otherwise:
All bets placed on 299det are subject to the specific rules of the relevant sport, market, or game. It is your responsibility to understand the rules applicable to any bet or game you participate in before placing a wager. 299det's displayed odds and limits are subject to change without notice up to the point at which a bet is accepted and confirmed.
A bet is only valid once it has been confirmed by the 299det system and a confirmation reference number has been issued. Bets that are not confirmed — whether due to technical error, insufficient balance, or market suspension — are null and void. 299det does not guarantee the availability of any specific market at any time.
In the event that odds, prices, or payouts are published in error — including typographical errors, manifest mistakes, or system faults — 299det reserves the right to void affected bets and return stakes to the relevant accounts. This applies regardless of whether the relevant event has already taken place.
In-play betting markets for cricket, football, and other live events are subject to frequent odds changes, market suspensions, and early settlement. 299det is not liable for connection issues, delays in odds delivery, or platform latency that may affect in-play bet placement. Bets accepted by the system during a market suspension will be voided.
The following activities are strictly prohibited on the 299det platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balance, and permanent ban, in addition to any applicable legal action:
299det reserves the right to suspend, restrict, or permanently close any account at its sole discretion, with or without prior notice, in the following circumstances:
Upon account closure, any real-money balance remaining after deduction of applicable bonus funds and any amounts subject to investigation will be returned to the User via their registered payment method, subject to satisfactory completion of identity verification. 299det will not return funds that are determined to have been obtained through fraudulent or prohibited conduct.
Users who wish to voluntarily close their account for responsible gaming reasons are encouraged to use the self-exclusion tool or contact [email protected] directly. Voluntary closure for responsible gaming reasons is processed with immediate effect.
All content on the 299det platform — including but not limited to the 299det brand name, logo, website design, graphics, software, game interfaces, text, promotional materials, and audio-visual elements — is the exclusive intellectual property of 299det or its licensed providers and is protected by applicable copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. You may not copy, reproduce, modify, distribute, publicly display, or create derivative works from any 299det content without express prior written consent from 299det.
Game content, including slots, live casino streams, and fishing games, is licensed by 299det from third-party certified providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, among others. Such content remains the intellectual property of the respective providers and is used by 299det under licence.
299det collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at 299det.biz/privacy-policy and forms part of these Terms by reference. By using the platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
Personal data collected by 299det includes registration information, transaction history, KYC documentation, device and browser data, and communication records. This data is used to operate and improve the platform, process transactions, comply with legal obligations, and provide customer support. 299det does not sell personal data to third parties for marketing purposes.
299det applies SSL encryption across all pages and transaction pathways to protect data in transit. Access to personal data within the organisation is restricted on a need-to-know basis and is subject to internal data governance procedures.
Gambling should be enjoyable. If it stops being enjoyable, please use the tools available to you or contact our support team immediately. 18+ only. Play responsibly.
299det is committed to the promotion of responsible gambling and the prevention of gambling-related harm. The following tools and resources are available to all account holders at no charge:
If you are concerned about your gambling behaviour, or the behaviour of someone you know, please contact our support team at [email protected]. Our team is available 24 hours a day, seven days a week, and is specifically trained to respond to responsible gaming concerns with care and without judgment.
To the maximum extent permitted by applicable law, 299det's aggregate liability to you for any claim arising out of or in connection with your use of the platform — whether in contract, tort, statute, or otherwise — shall not exceed the total amount of real-money funds deposited by you into your 299det account in the 30-day period immediately preceding the event giving rise to the claim.
299det shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of opportunity, or reputational harm, even if 299det has been advised of the possibility of such damages.
299det does not guarantee uninterrupted or error-free access to the platform. The platform is provided on an "as is" and "as available" basis. Scheduled and unscheduled maintenance, server downtime, third-party provider outages, and events beyond 299det's reasonable control may affect platform availability. 299det will use reasonable endeavours to minimise downtime and to notify users of planned maintenance in advance.
Nothing in these Terms limits or excludes 299det's liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot be excluded or limited by law.
299det reserves the right to amend these Terms & Conditions at any time. Where changes are material — meaning they affect your rights, obligations, or the fundamental nature of the services offered — 299det will provide reasonable advance notice via email to your registered address or via a prominent notice on the platform.
Your continued use of the 299det platform after the effective date of any amended Terms constitutes your acceptance of those amendments. If you do not agree with any amendment, you must stop using the platform and may request account closure by contacting [email protected] before the amendment takes effect.
Non-material amendments — such as corrections to typographical errors, clarifications that do not change the substance of a clause, or updates to contact information — may be made without prior notice and take immediate effect upon publication.
These Terms & Conditions and any dispute or claim arising out of or in connection with them — including non-contractual disputes or claims — shall be interpreted and enforced in accordance with the laws applicable to the 299det platform's operations. The English language version of these Terms shall govern in the event of any conflict with any translated or summarised version.
In the event of a dispute between you and 299det, we encourage you to contact our support team in the first instance at [email protected]. 299det's support team will endeavour to resolve complaints within five business days. If a complaint cannot be resolved at the first level, it will be escalated to the 299det compliance team for a formal review, and a written response will be provided within fifteen business days.
You agree that any formal legal action arising from your use of the 299det platform must be initiated within one year of the event giving rise to the claim. Claims initiated after this limitation period will be barred.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or the operation of the 299det platform, please contact our support team using the details below. All support communications are handled in English and are subject to a response time of one to three business days for non-urgent matters.
Email Support: [email protected] (plain text — not a clickable link)
Operating Hours: 24 hours a day, 7 days a week, 365 days a year
Response Time: Urgent matters within 2 hours; standard queries within 1–3 business days (BST, UTC+6)
Platform: 299det.biz
For responsible gaming concerns specifically, our dedicated team is available around the clock and will treat all communications with complete confidentiality. You may also use the self-exclusion tool or deposit limit settings directly from within your account without contacting support.
Our support team is available 24/7. You can also explore our FAQ for quick answers, or head straight to the platform to start playing responsibly.
Read the FAQ Login to 299det Responsible Gaming